Privacy Notice for Your Data
Your trust matters to us. Review this page to learn how we manage your data responsibly.
Transparent Data Practices
At Soliviantex, we take privacy seriously. This policy explains what personal data we collect from users, how we use it, and how your information remains protected under Canadian law.
We operate transparently, following industry standards and legal obligations to ensure your privacy. By using our services, you agree to the terms outlined below.
Information We Collect
We collect only the information needed to provide and improve our services, focusing on security and minimalism.
Directly Provided Data
- • Name and contact details you provide
- • Details from completed contact forms
- • Feedback or reviews submitted online
- • Preferences chosen for notifications
- • Other voluntary details you share
Automatically Collected Data
- • Session data for site navigation
- • IP address and device type logs
- • Cookie usage for site preferences
- • Traffic analytics tracking usage
- • Time and duration of site activity
How We Use Information
Collected data is used strictly for providing, maintaining, and optimizing our services while complying with privacy laws.
- • User account registration and support
- • Service functionality and troubleshooting
- • Service updates and improvements
- • Security, fraud prevention efforts
- • Analytics and usage reporting
- • Communication about system changes
- • Legal compliance, as required
Your Commitment: We encourage you to read this policy carefully and contact us with questions. We strive for transparent practices reflecting our dedication to security.
When We Share Data
We never sell your information. Limited sharing occurs only with service providers or to comply with legal obligations.
Our Service Providers
Third parties assist with hosting, security, and analytics tasks. Each provider must comply with privacy standards under contract.
Legal Requirements
We disclose data only when mandated by law, protecting individual privacy wherever possible.
Anonymous Analytics
Aggregated data may be used anonymously for reporting or improvement purposes.
Your Privacy Rights
Canadian users have clear rights to access, correct, or request deletion of their data. Contact us to exercise these rights.
- • Request a copy of your information
- • Ask us to correct inaccuracies
- • Request deletion of your data
- • Receive your data in a portable format
- • Object to or restrict certain uses
- • Request us to limit processing
To exercise your rights or for help, please reach out by email or phone using our contact details.
Protecting Your Data
We apply technical and organizational safeguards, regularly reviewing our measures to keep your information secure.
Technical Protections
- • Encryption for data storage and transfer
- • Routine vulnerability assessments
- • Role-based access controls for staff
- • Monitoring and incident response systems
Organizational Policies
- • Employee training in privacy best practices
- • Vendor agreements for privacy compliance
- • Internal audits and policy reviews
- • Strict guidelines for remote access
How Long We Keep Data
We retain your information only as necessary—length varies by category and legal need. Data is removed securely after.
- • Stored until your account is closed
- • Retained only for analytics review
- • Kept while support request is active
- • Held for billing and records
- • Erased upon subscription removal
Retention periods are reviewed and updated for legal compliance.
Data Storage and Transfers
Data may be stored on secure servers outside Canada but always under similar protective standards.
- • Transfers subject to legal safeguards
- • Vendor contracts for privacy protection
- • Encryption and access limitation protections
- • Periodic compliance verification
Cookies and Tracking
Our site uses cookies for functionality, security, and user preferences—never for advertising or sale of user data.
Types of Cookies Used
- • Required for website functionality only
- • Help assess site performance metrics
- • Remember language or layout preferences
- • Enhance your site experience overall
You can manage cookie preferences through your browser settings at any time.
Policy Updates
We update this policy as practices or laws change, with transparent notification for major modifications.
- • Notice posted on our website
- • Direct user email notifications
- • Clear summary of changed sections
- • Archived versions made available
Check this page regularly for any updates.
Contact Us About Privacy
We’re here to answer privacy questions or resolve concerns.
Soliviantex
2001 Boulevard Robert-Bourassa, Montreal, QC H3A 2A6 Canada
Phone: +1-906-919-3128
Email: content@soliviantex.com
Policy last updated December 28, 2025
Effective from December 28, 2025